Shipping policy

Shipping Policy

We are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below for details on how and when your order will be shipped.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method selected.

Estimated delivery times:

• Standard Shipping: 5–10 business days

Please note that delivery delays can occasionally occur due to factors beyond our control.

Shipping Locations

We ship worldwide (excluding the U.S.). If you don’t see your country listed, feel free to reach out to us before ordering—we’re happy to help!

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 14 days of delivery with your order number and supporting photos (if applicable). We will work with you to resolve the issue promptly.

Contact Us

If you have any questions about shipping or your order, please contact us at:
jewellerynm.amazon@gmail.com